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Returns, Refunds and Exchanges

Under the Australian Consumer Law (ACL), you are entitled to a return, refund or exchange if you receive a defective, damaged or misrepresented product. We are committed to ensuring all products meet the quality and reliability standards our customers expect. However, please note that we do not accept returns or refunds due to a change of mind. We encourage you to carefully consider your purchase to ensure the product meets your needs and expectations.

Delivery Times

Please note that we cannot guarantee exact delivery dates. Delivery times (excluding weekends and public holidays) are as follows:

• Victorian customers: Approximately 7-10 business days;
• New South Wales, South Australia, Australian Capital Territory and Queensland customers: Approximately 9-12 business days;
• Western Australia, Northern Territory and Tasmania customers: Approximately 9-12 business days.